Privacy Policy
Last updated: March 1, 2024
Introduction
Foxship ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our package tracking service.
Information We Collect
We collect information you provide directly to us, including:
- Account information (email address, name, password)
- Tracking numbers you enter for tracking purposes
- Communication preferences and settings
- Information you provide when contacting support
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our tracking services
- Send you tracking updates and notifications
- Respond to your comments, questions, and support requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions and abuse
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your consent or at your direction
- With service providers who assist in our operations
- To comply with legal obligations
- To protect our rights, privacy, safety, or property
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, regular security assessments, and access controls.
Data Retention
We retain your information for as long as your account is active or as needed to provide you services. Tracking history is retained for 12 months after the last activity. You can request deletion of your data at any time.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Export your data in a portable format
Cookies
We use cookies and similar tracking technologies to collect information about your browsing activities. See our Cookie Policy for more details.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@foxship.com.